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How App Maintenance Really Works

It would be naive to think that the development process ends once the app is shipped. App maintenance and updates are a requirement to have a successful app. Go look at any apps and you’ll observe a history of app updates. These updates include performance enhancements, fixes, modifications, and new capabilities. Thorough monitoring and user feedback is essential to comprehend what sort of upgrades are necessary. Here are a couple of things that you ought to be monitoring.

 

Crashes

 

There are many services that can be used to track app crashes. These libraries include information about what the user did to cause the crash, what device they were using, and plenty of information that’s vital for your development group. These services can be configured to send an email/text/alert when crashes happen.

 

Analytics

 

App analytics systems are are treasure-box of advice. They can help you know who is using your apps (age, sex, location, language, etc.) and how they are utilizing it (time of day, time spent on the app, screens viewed inside the app, etc.). So you understand what buttons on each display are clicked most frequently, some even permit you to view heat maps of your app. These systems offer an invaluable glimpse. Use this information to best know where to invest efforts. Pay attention to what areas of the app are most used, which tend to be the areas with the potential for growth and action, and invest your future efforts here.

 

Performance

 

One key metric not covered by the previous two tracking services is the app’s performance, i.e. how quickly it works. Any app we deploy here at DevFuse, has performance monitoring in place. We are able to monitor the latency of the app and how often different actions occurred. We use it to find areas ripe for optimisation. We place alerts in place to let us know when a particular action is responding slower than usual, so we can attend to any crucial performance problems. All of these tracking services have reporting dashboards and alerting functionality included.

 

App Store Management

 

App store evaluations and reviews are very important for newer apps. Whenever a new review comes in, be certain to engage the reviewer. Thank users that providing you excellent reviews and attempt to assist if they seem to have any problems. I’ve seen hundreds of bad reviews changed to 5-stars just with the help of customer support. Users do not expect owners and developers to provide a such support, so it goes a long way in boosting your reputation.

 

Further Iteration & Improvement

 

The purpose of all this monitoring is to know exactly what you need to do. Apps are an ongoing project. There are things that may be improved upon and new features that can be added. It would be incredibly wasteful to blindly build on your app. Use the info you have received from your monitoring platforms and the customers. Replicate parts of the mobile app development procedure (no need to worry, many steps are much simpler after the first try). Continue to boost your app, your conversion rates, not to mention your revenue. Apps should be fluid. Make the most of that.

 

 

Project Management & Plan

 

A sprint’s planning phase entails dividing the list of tasks to be executed during the current iteration. Each task requires defined requirements. After programmers understand these requirements, they will estimate the time needed to finish each job, so that the tasks can be distributed to ensure a balanced workload.

 

Programmers also start planning their method of solving their assigned problems in this phase. Skilled software programmers find ways to reuse code throughout an application. This is particularly important for implementing styles and functionality. If a design needs to be changed (something will change), you don’t want to have to go and update code in numerous places. Well designed applications make these sorts of changes efficiently.

 

Development

 

Throughout the development phase, your development team will start implementing the functionality and styles of your app. They are assigned back to a job manager or QA tester for inspection Since they are completed. Project managers can fully optimize programmer workloads in this procedure.

 

It’s important for that the development team understand the aims of the application as a whole before implementing a certain feature. Nobody is more in-tune with this particular feature than the developer. They should know the purpose of set functionalities. It’s often programmers who will be the first to inform you if something seems to not make sense.

 

Throughout development, we utilize a different platforms to release test versions. These platforms allow us to privately and safely distribute the in-development edition of the app to clients, testers, and other programmers. These platforms also automatically informs users of new builds (so everybody is testing the most up-to-date version), provides crash reporting, and will ensure only approved testers have access to an app. It is an excellent way to keep everyone up to speed on progress. Throughout development, we attempt to update test versions several times per week.

 

Testing

 

Non-developers or individuals that aren’t part of your development team should perform most testing. This can help ensure a testing experience that is genuine. There are several types of testing that should happen during each sprint. These generally include the following:

 

  • Functional Testing – Testing to ensure the functionalities works as described in the prerequisites. A Quality-Assurance team is going to have a test app with a list of the desired app behaviors and functions.

 

  • Usability Testing – Testing to guarantee the app is user friendly and is as intuitive as possible. Often it’s helpful to bring in new testers for a “first-use” experience during this round.

 

  • Performance Testing – Your app might do the job perfectly, but when it takes 20 seconds to display a simple listing, nobody is going to use it. Performance testing is crucial during sprints, but make sure to keep an eye on the responsiveness of the app as you move along.

 

  • Fit and Feel Testing – Just because the design stage is complete doesn’t mean that you should lock your designers in a closet. Designers should be certain that their vision was implemented as described in the design and should review every feature. This is another reason why having one agency for both development and design is so valuable.

 

  • Regression Testing – Remember that one attribute from the prior sprint? Don’t assume it works, simply because it was analyzed by you. Our fantastic Quality-Assurance teams will have a list of tests to do at the end of each sprint, which will include tests from prior sprints.

 

  • Device-Specific Testing – When testing, make sure you try out your app on all possible OS versions and numerous screen sizes. There are tools that can help, such as Firebase or Sauce Labs, but always test the app on no less than a handful of devices.

 

  • User Acceptance Testing – This step of testing is performed by the app owner or prospective app users. Understand who you’re building this app for and get their feedback. If a feature passes all of the above tests, but neglects this one, what use is it?

 

As new bugs or issues are discovered, we reassign tasks back to programmers so that these problems can be solved and the issues can be closed out. Once testing has been completed and every issue has been closed out, we move to review.

 

Review

 

At the conclusion of each sprint, you should review how everything went with each of the app’s stakeholders. If there were any issues, try to eliminate similar problems from future sprints. Try to apply them elsewhere if things went well in one area. No two projects are the same as you iterate, and everybody should always be advancing in their roles, so aim to enhance. Once review is complete, start again with the preparation stage and repeat this process until the app is done!

 

Refinement

 

Following these test intervals, it is common to have a final development sprint to address any newly discovered problems. Keep on testing and ensure your crashes and problems are declining. As soon as you have the all-clear from the testers, you can now begin preparing for the deployment of your app!